Frequently Asked Questions

General

What is the Nordic Business Forum Live Stream?

Our Live Stream Service is our native viewing platform. When you buy a license to access the broadcast, you are able to watch the full conference, including interviews with the speakers from our Live Stream Studio directly from the seminar hall. More about the event.

When is this happening?

On Sept 26, 2018 12:00 EEST to Sept 27, 2018 17:35 EEST, you will come back here and watch the show LIVE! Find the live stream schedule here.

What do I need to watch?

You do not need to download anything to view the live stream. The video plays automatically in your browser.

For best quality and reliability we recommend a 10Mb/10Mb Ethernet connection, but any proper WiFi connection or even mobile data connection will do to get you attached to the stream. You can check your internet speed at http://www.speedtest.net. Please be aware that we are not responsible for data connection charges to view the stream on any platform or service.

What are the differences between the license types?

We have two types of licenses: individual and community.

Individual Licenses are meant for private viewings by one person (only). This license gives you the flexibility to watch the live stream from anywhere with a steady internet connection.

Community Licenses are intended for two or more people watching the broadcast. You need this license if you’re watching with a group of friends, customers, employees, colleagues, students, etc. Please note: only one device can connect to the live stream at a time.

Nordic Business Forum reserves the right to cancel your purchase without a refund if you violate the terms of your license or if we detect any misuse.

How do I log in to the Live Stream?

When the event begins, you can log on to our Live Stream platform at https://live.nbforum.com/login/ using your login details. Your username is the email address that you used to buy the license. You will also have created a password when you made your purchase. If you have lost your password, you can change it here »

Help! I have lost my username or password.

Your username is quite simply your email address, so have a look through your inbox to see which email address has the confirmation email from your order confirmation.

If you have lost your password, you can change it here »

I'm organizing a Community License event. How does it work?

We have tried to make everything simple and intuitive. If you run into problems, we have prepared a Community License manual for additional information. You can find it here: https://www.nbforum.com/live-stream/live-stream-manual/

Is my Credit Card secure?

Yes, your information is completely secure. All transactions are encrypted and processed on Paytrail, DIBS, or Stripe servers. We do not store any credit card details on our servers.

Is the live stream available on mobile devices?

Yes, it’s available on all platforms including mobile devices, and you can access it just as you would on a computer. Navigate to live.nbforum.com, log in using your account details, and start streaming as usual.

If you do not have a license, you can make purchases through our webshop on a mobile device too! After that, all you have to do is log in to live.nbforum.com.

Please note: the video stream may not work on Windows phone devices.

Can I book in advance? How do I access the show on D-Day?

Yes, and we encourage it! We recommend that you purchase your Live Stream license ahead of time to avoid the virtual line (yes, even on the internet, there are queues).

If you’re prepared with your login information, all you have to do on the day is head to live.nbforum.com, sign in to your account, and start watching the broadcast. If you’d like to test it, you can connect a few minutes before the show to test the connection. Our Live Stream Customer Service team is able to help you troubleshoot any issues that come up.

How does the simultaneous interpretation work on live stream?

The event is held in English. In case you need interpretation in Finnish or Russian, you can access that with your own smartphones and headphones. Once you log in to the stream with your login, the tab interpretation will come available to you and there you can find links and passwords for both interpretations.

To access the interpretation, all you need is:

1.    your smart phone with a Wi-Fi or data connection
2.    the link and password to the interpretation
3.    ear plugs to hear the interpretation

Terms and Conditions

You can find the terms and conditions here.

Brella

What is Brella?

Brella is a free networking app that connects you with other seminar guests, attending in person or virtually. Use the mobile and/or desktop platforms to arrange 15-minute meetings based on your common interests. Our “join codes” are event-specific, and we have a separate code for our Live Stream viewers so they can arrange phone calls and video chat sessions.

The use of this networking tool is free of charge for those who have a valid live stream license.

When can I join Brella?

Brella will open closer to the actual event.

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